Our turn around time starts when your order is paid for (or when a deposit is made), and when we have all the required information. Delay in receiving any of this information can result in production delays.Complex orders and additional finishing services may incerease turn around time. Shipping time also needs to be taken into consideration.If you do not advise us about a due date until after your order has been paid for we may not be able to accommodate your request. Circumstances out of our control such as weather delay, supplier shipping errors, out of stock supplies etc. may also effect your turn around time, and may have not been factored in on the initial quote/invoice.
All custom print orders must be paid in full or with an initial deposit of 50%.
All artwork approval needs to be signed off before the start of any production run. Artwork approval can be sent to us as a digital soft copy or by in person hard copy. It is very important to review every detail of the artwork approval document as this is how we will be printing your order. Stage 2 Clothing will not be responsible for any corrections not implemented and/or requested after artwork approval. Any modifications requested after your approval will result in production delays and additional expenses for which the you (as the client) will be invoiced accordingly. Any delays in the approval process of the mockup can/will result in production delays.
Max Imprint Size
Please note that not all t-shirt are sewn the same. The demensions listed below are for reference purpose and are "safe" zone to avoid printing on any seams or edges.
• Girls Small - 11” W x 18” H
• Girls Medium - 12” W x 19” H
• Girls Large - 12” W x 20” H
• Girls Extra Large - 12” W x 21” H
• Unisex Extra Small - 12” W x 20” H
• Unisex Small - 13” W x 22” H
• Unisex Medium - 15” W x 23” H
• Unisex Large - 17” W x 24” H
• Youth Small - 13” W x 13” H
• Youth Medium - 13” W x 16” H
• Youth Large - 14” W x 19” H
Disclaimer: Any prints over a seam can result in imperfections in the print.
Over the Seem & Collar Printing
Although we strive to provide you with the perfect product inconsistencies may occur in ink registration and ink coverage when printing over the seem, collar or any edges. Any large prints may run the risk of going over the sleeve seem. Stage 2 Clothing will not be responsible for these inconsistencies.
Although we strive to provide you with the perfect prduct inconsistancy may occur in ink registration and ink coverage when printing over the zipper, pockets or any other uneven surface. Stage 2 Clothing will not be responsible for these inconsistencies.
Changes to Order After Payment
Any change(s) made to your order that is not due to a stock issue on behalf of suppliers will be subject to a change order fee. In additiona there will be additional costs to make the changes. Changes cannot be made to orders already printed. It is important that you do not place your order until you are 100% certain that's what you want.
Cancellation made after an order has been placed will be subject to a cancellation and restocking fee. No cancellations can be made on orders that have been printed.
NSF cheques are subject to an NSF fee.
Stage 2 Clothing will not be responsible for any variences in size/shades/construction of garments and merchandise by manufacturer(s).
Stage 2 Clothing will not be responsible for any shipping delays caused by the shipping company.